1. Contest Cancellation by Users

• Pre-Contest Cancellation: You may cancel participation before the contest starts. Any entry fees paid will be refunded to your account.
• Post-Contest Start: Once a contest has begun, cancellations are no longer allowed, and entry fees are non-refundable.

2. Contest Cancellation by BetFantasy App

• Insufficient Participants: If a contest does not meet the required participants, it will be canceled, and fees will be refunded.
• Technical Issues: In the event of technical problems, the contest may be canceled, and entry fees refunded.
• Violation of Rules: If a contest is canceled due to rule violations, refunds may not be provided to the violators.

3. Refund Policy

• Eligible Refunds: Refunds are provided in cases of contest cancellation by BetFantasy App, pre-contest cancellation by users, or billing errors.
• Refund Method: Refunds are credited to your account balance.
• Non-Refundable Situations: No refunds are issued in cases of rule violations or gameplay losses.

4. Withdrawal of Account Balance

• Withdrawal Requests: Withdrawals are processed within 3-5 business days, subject to applicable fees.
• Processing Time: Processing times depend on your payment provider.
• Withdrawal Fees: Nominal fees may apply.

5. How to Request a Refund or Cancellation

If you wish to cancel a contest entry or request a refund, please contact our support team at [email protected]. We will review your request within 24-48 hours.

6. Changes to the Cancellation & Refund Policy

BetFantasy App reserves the right to modify this policy. Continued use of our platform signifies your acceptance of the revised policy.

7. Contact Us

If you have any questions or concerns regarding this Cancellation & Refund Policy, please contact us at [email protected].